How to Pay Your Bill

A ratepayer will normally be offered the opportunity to pay the rate bill over ten monthly installments - installments are due on the first day of each month from April to the following January inclusive (direct debit installments are claimed on the 14th day of each month). Where a bill is issued after April, however, fewer installments will be available.

Direct Debit - The Easy Way to Pay

Paying your bill by direct debit is simple, easy and convenient. Provided you have a suitable Bank or Building Society account it can save you time and effort. Using direct debit means not having to write out a cheque, no paperwork to complete each time you pay and no queuing at the Council offices, Bank or Post Office. You also don't need to remember when payment is due - your Bank or Building Society will do all the work for you.

Please telephone the Rates Office on (01509) 634833 and ask for a Direct Debit Instruction to be sent to you.

Direct Debit is an efficient and above all secure method of payment and you are guaranteed an immediate refund if any errors should occur. If your payment needs changing the Rates Office will notify you at least 10 days in advance of payment and remember, you�re free to cancel at any time.

By Post / By Council's Offices / By Bank or Post Office

Please telephone the Rates Office on (01509) 634833 and ask for instalment slips to be sent to you if they are not included with your bill.

Payments can be sent to the Council addressed to:

Director of Finance
Charnwood Borough Council
P O Box 63,
Loughborough,
Leics.
LE11 0WX

Payments can be made at the Council offices at Southfields, Loughborough between the hours of 9.00am and 4.30pm Mondays to Thursdays, and 9.00am to 4.00pm on Fridays.

Cheques, money orders and postal orders should be made payable to CHARNWOOD BOROUGH COUNCIL and crossed "A/C Payee".

Receipts will not be issued unless specifically requested.

Payment can be made at any bank or post office operating GIROBANK. The Council's Girobank number is 443 7802 (a fee may be charged). If you use this method please allow 4 working days for the payment to be credited to your rate account.

By Standing Order

Payment should be made to HSBC Bank PLC, 41 Market Place, Loughborough, Leics, LE11 3EJ, sort code 40-30-24. The Council's bank account number is 51820478. Please telephone the Rates Office on (01509) 634833 and ask for a standing order instruction to be sent to you.

Paying your bill

You must pay the required monthly instalments on time - if you fall behind on the payments you may lose the right to this facility. If you are having problems paying the bill please telephone the Rates Office on (01509) 634833 to discuss the account.

We hope you will agree that Direct Debit is the most convenient method for paying the bill and has the added advantage of the guarantee of security. If you are not already using this facility please telephone the Rates Office on (01509) 634833 to ask for a Direct Debit Instruction to be sent to you.